When selecting a corporate wireless messaging system,
enterprises carefully evaluate competitive solutions
based on a list of critical requirements. GoodLink
emerges as the leading wireless enterprise solution
with the most powerful, secure and reliable messaging
system.
| Powerful Messaging |
GoodLink |
Does the product offer real-time, cradle-free
sync of all of Microsoft Outlook?
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| Is there real-time, cradle-free sync of email,
contacts, calendar, notes, tasks? |
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| Is there 2-way wireless sync of all data between
handheld and desktop? |
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| Is the service "push-based" (user does
not need to actively sync or "pull" data)? |
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| Are Exchange folders and their contents synchronized
onto the handheld? |
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| Is there integrated, secure attachment viewing
of Word, Excel, Powerpoint, PDF? |
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| Is there integrated Global Address look-up? |
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| Is there integrated person-to-person messaging
(IM+)? |
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| Is there integrated, secure attachment viewing
of Word, Excel, Powerpoint, PDF? |
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| Deployment and Management |
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Does the system enable zero desktop install (so
that no desktop software is required)?
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| Can all provisioning and set-up of a user's handheld
be done at the server? |
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| Can all handheld settings (i.e. password, applications)
be set at the server? |
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| Can client and application software be upgraded
at the server? |
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| Is the user interface intuitive (i.e. similar
to Outlook) to minimize end user training? |
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| Does one server support all networks, devices,
and handheld platforms? |
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| Are there fleet management controls such as global
settings and password enforcement? |
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| Access to Corporate Data |
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Can the product access corporate data, such as
CRM, ERP, SCM, and business intelligence systems?
|
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| Is there the ability to view and input corporate
information from the handheld? |
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| Can the product access data from the Internet?
(i.e. directions and stock quotes) |
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| Is all corporate data encrypted end-to-end? |
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| Is the retrieved data stored on the handheld
for off-line viewing? |
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| Does the application development use standard
web development tools? |
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| Can the applications be wirelessly distributed
and updated? |
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| Devices & Platforms |
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Is the solution based on industry standard handheld
platforms that will be extensible?
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| Does the solution support multiple networks? |
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| Does the solution support multiple handhelds? |
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| Can one server support multiple networks, handhelds,
and platforms? |
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| Security & Reliability |
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Is the server behind the firewall?
|
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| Is information encrypted using strong encryption,
i.e. Triple-DES? |
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| Is data encrypted end-to-end rather than transmitted
in the clear at any point? |
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Can the encryption keys be wirelessly updated? |
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| Can IT enforce password policy on handhelds? |
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| Does the system offer enhanced password policy
controls? |
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| If a handheld is lost or stolen, can the handheld
be disabled or remotely erased? |
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| Does the server use standard firewall ports that
require no reconfiguration? |
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| Does the design of the system ensure reliable
message delivery? |
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| Is the architecture scalable? |
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| Does the product offer off-server Interactive
Messaging Plus for business continuity? |
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| Enterprise-Class Support |
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| Does the vendor offer Tier 1 support available
24/7? |
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Is there proactive monitoring service whereby
customers are notified of service disconnects?
|
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Is there a Professional Services group that offers
installation & support services?
|
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| Is there a Professional Services group that offers
End User and Help Desk training? |
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| Is there a Consulting Services group who can
assist with application consulting and development? |
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