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How to Add a User to the BlackBerry Enterprise Server (Admins...

Note: You must have a BlackBerry Enterprise Server Data Plan with your wireless provider to have the ability to activate your device.

Log into http://admin.myhostedexchange.com with your OrgAdmin username and password that was provided with your welcome message.
Mouse over the Users icon and select Users from the drop down list.
Expand the services for the user you want to edit by selecting the expand arrows to the right of their name.
In the User Functions pane, click on Services.
In the User Services section, expand the BlackBerry services by clicking on the expand arrows to the right of the service.
In the BlackBerry Configuration screen, leave the IT Policy as Default and leave the Handheld PIN field blank, this will be sent to the BlackBerry Enterprise Server on activation.
In the Activation Password and Confirm Activation Password field enter a password of your choice. This is the password you will need to type on your device during the activation.
In the Password Expiry Time field, enter a time limit that works for your user.
Click on Provision.
You are now able to activate your BlackBerry Device