Setting up the iPhone version 2.0 to Sync with Exchange via ActiveSync

Ted Johnson — Fri, 11 Jul 2008 05:24:00 GMT

Abstract:

It is assumed that your iPhone is running software version 2.0 prior to your going forward with these steps. If your iPhone is not running version 2.0 of the software, you will need to update the device via iTunes prior to proceeding.

From the device's main screen, go to:

Settings> Mail, Contacts, Calendar> Add Account> Microsoft Exchange>

1. Email address: Enter your Hosted Exchange email address, for example: user@testorg.com
2. Username: Type in your email address as you would when logging into Outlook Web Access
3. Password: Type in your password
4. Tap next
5. The device will fail stating that your mail server certificate is incorrect, tap Accept
6. Enter your server name (Example: exX.myhostedexchange.com where "X" is a number)

To determine which server you're on, do the following:

Go to http://cp.myhostedexchange.com

iPhone Settings for software version 1.1

Ted Johnson — Fri, 11 Jul 2008 01:55:00 GMT

Abstract:

How to set up IMAP settings on iPhone

1. From the main screen, go into Settings

2. Select Mail

Gathering Information

Open your web browser.

Go to http://cp.myhostedexchange.com

Click on the “View Configuration” icon

Note the username listed under “login information for microsoft activesync”. Your username is your email address with a # instead of @ symbol, and may be truncated if it is long. Your username is everything listed after "HOSTEDEXCHANGE\". Do not enter "HOSTEDEXCHANGE\" in the ActiveSync settings when you set up the account. You'll just enter everything after that, exactly as it appears

Open Shared Mailbox/Calendar/Contacts

Amy Thomatis — Tue, 24 Jun 2008 07:01:00 GMT

Abstract:

Before you can access another person's mailbox data, they will have to grant permissions to you. Please refer to the article: HOWTO: Share Outlook Calendars and Folders

1. On the File menu, point to Open, and then click Other User's Folder.
2. In the Name box, type the name of the person who owns the folder or select Name for a list of users.
3. Click the folder that you want to open, and then click OK.

Note: If you use the "Open Other User's Folder" method as outlined, only the primary Outlook folders (Contacts, Inbox, Journal, Notes, Tasks) may be accessed; subfolders are not available. In order to access other than Primary Outlook Folders, the sharer must share their entire mailbox.

Change your Shared Exchange password

Amy Thomatis — Tue, 24 Jun 2008 06:59:00 GMT

Abstract:

To change your Shared Exchange password

Log into http://cp.myhostedexchange.com with your current username (usually your email address) and password.
Click on "change password"
Enter your new password. Your new password must be at least 8 characters to be accepted.
Enter your new password again for verification.
Click on save.

If you do not see a "change password" option when you log into http://cp.myhostedexchange.com, this is probably because you are an administrator. To get to the change password screen, click on "List Users". Select the radio button for the account you want to change the password for. Click on Overview > Change Password.

If you are using the Lanlogic Outlook Auto-Login tool on your desktop, please follow these steps to change your password there.

Close Outlook
Right-click on the red/green Autologin tool icon by your clock on the desktop.
Select Configure
Enter your new password in the appropriate fields

Set Up Mailbox Archiving in Outlook 2003

Amy Thomatis — Tue, 24 Jun 2008 06:58:00 GMT

Abstract:

Set up archiving in Outlook 2003

Open Outlook

Go to Tools | Options

Select the “Other” tab

Click on the “AutoArchive” button

Using the wizard, select the properties of your archiving setup. For example: you may want to have AutoArchive run every 1 day and have the archiving clean out items older than 6 months old. Once you’ve set up archiving to your liking, make sure you click on the “Apply these settings to all folders now” button.

http://cp.myhostedexchange.com with your user name (usually your email address) and password.
2. Click on the "Download Outlook" link at the bottom of the screen.
Note: If you have admin privileges, you will not see the link on this screen. You'll need to click on "List Users", select your user account and click on autologin. Then you will be at the screen with the download link.

Configure Entourage to open your Shared Exchange mailbox

Amy Thomatis — Tue, 24 Jun 2008 06:56:00 GMT

Abstract:

Collect information

Open Internet Explorer

Go to http://cp.myhostedexchange.com

Select “View Configuration”

2. Select the Mail icon
3. Select Show Profiles
4. Click Add to add a new profile and give it whatever name you want. Click OK.
Granting Send-As or Send-On-Behalf Permissions . You will need to grant Full Mailbox Access in order to open the users mailbox in Outlook.
For Outlook 2007

1. On the Tools menu, point to Account Settings.
2. In Account Settings, double click on the account that says (Exchange (send fro this account by default) under Type.
3. Click on More Settings..
4. Click on the Advanced Tab.
5. In the "Open these additional mailboxes:" area, select Add..
6. Type in the user's First and Last name and click OK.
7. Click OK again.
8. Click Next and Finish.
You should now see the mailbox listed in your Folder List.
For Outlook 2003
1. On the Tools menu, point to Email Settings.
2. Select View or Change Existing Email Accounts, click Next.
3. Highlight your Microsoft Exchange Server and select Change.
4. Click on More Settings..
5. Click on the Advanced Tab.
6. In the "Open these additional mailboxes:" area, select Add..
7. Type in the users' First and Last name and click OK.
8. click OK again.
9. Click Next and Finish.
You should now see the mailbox listed in your Folder List.

Open your Shared Exchange mailbox using Outlook

Amy Thomatis — Tue, 24 Jun 2008 06:53:00 GMT

Abstract:

How to configure Outlook using our Desktop Outlook Setup tool

Open Internet Explorer
Go to http://cp.myhostedexchange.com
Logon with the email address and password for the account you are setting up.
Click on "Desktop Outlook Setup"
Click the link "Download Executable" then choose to save the file to the desktop.
When the download is finished, go to the desktop and double click on ProfConf.exe
This utility will create a new profile for you in Outlook
Click on Configure

This utility will also add an icon to your system tray that will automatically log you into Outlook, so you do not need to type your username and password in every time. If you wish to get rid of this automatic login, you can remove "autologin.exe" from your startup folder.

If you are using Outlook 2003, you will also have the option to turn on cache mode (ie. "Local Copy"). This option will download copies of your emails to your local desktop, making Outlook run faster over the long-term, particularly if you have a large mailbox. If you have Outlook 2003 and XP SP2, you will also have the option of using RPC over HTTP. This setting is highly recommended, as it will avoid connection problems if your ISP is blocking port 135, which is common.

Create a public folder using Outlook

Amy Thomatis — Tue, 24 Jun 2008 06:52:00 GMT

Abstract:

How to create a public folder using Outlook 2003 or Outlook 2007

Applies to: Outlook 2003, Outlook 2007

NOTE: You need to be an administrator in your organization in order to create public folders in Outlook.

Open Outlook and go to the Folder List view.
Expand Public Folders, Expand All Public Folders, right click your domain name and select "New Folder"
In the "Create New Folder" box, Type in a name for your folder.
In the "Folder Contains" area, select the type of data that will be stored in this folder. If you are making a Public Folder Contacts database, select Contact Items. If you are making a Public Folder Calendar, select Calendar Items. You cannot change this after the fact so you will want to choose correctly at this point.
Click OK.
Your folder will now show under Public Folders.
Please remember to assign the proper permissions to all your users so that they may access this folder as well. This can be done by right clicking the folder you just created and selecting Properties. Click on the Permissions tab and add users and assign the correct permissions.

NOTE: If you create public folders through outlook, you cannot modify permissions for it through the control panel. All permissions will need to be set in Outlook.

Erase Personal Data, Hard Reset

Amy Thomatis — Tue, 20 May 2008 07:51:00 GMT

Abstract:

Occassionally, a BlackBerry device will have a problem activating. When this happens, it is recommended to set the device back to factory defaults.

Note: Before you can activate a BlackBerry Device to sync wirelessly with your Exchange mailbox, your account needs to be added to the BlackBerry Enterprise server. If you're not sure if you've been added, please contact us. If you replace your BlackBerry device and need to activate your new one, please contact us to reset your account on the BlackBerry Server. You will not be able to activate until the account is reset, because it is associated with your old device.

Note: Please verify with your wireless provider that you are on the correct data plan for BlackBerry Enterprise Server. If you are not on the correct data plan, the activation will not complete.

To reset your BlackBerry (erase all personal data, reset to factory defaults)

From the home screen, select Options | Security Options
Select General Settings
On some devices, you now select "Services". If this isn't available, go to next step.
Click the trackwheel, and select Wipe Handheld
Click Continue
When prompted, type "blackberry" to continue
Your BlackBerry device will erase all the data and put the settings back to factory default
After your device resets, turn the wireless radio back on
Attempt the Enterprise Activation again.

How to delete individual entries in nk2 file, or the whole file

Amy Thomatis — Tue, 20 May 2008 07:49:00 GMT

Abstract:

How to delete individual entries in n2k file, or the whole file.

Microsoft Outlook has a feature called auto completion. It is a cache that stores names and email addresses so you don't have to type it each time you write an email to the same person. Sometimes, the auto completion cache may contain outdated information. If this is the case, you can easily remove individual addresses from the cache file.

This can be accomplished by highlighting the incorrect entry when it’s presented in the suggested names list (use the arrow keys to select an entry). Press the delete key on your keyboard and the entry will automatically be removed.

Sometimes this file can get corrupted and cause mail to sit in your outbox or you get bounce back messages from people that are in your auto completion file. In this case, it may be better to actually reset the whole cache file. Below are instructions on how to accomplish this.

1. Open Windows Explorer.

2. From the Tools menu, click Folder Options.

3. Click the View tab.

4. Select the Show hidden files and folders option if it is not already selected.

Create a VPN connection with Windows XP

Ted Johnson — Thu, 20 Mar 2008 08:59:00 GMT

Abstract:

How to set up your VPN connection to the Lanlogic Hosted Exchange network

Note: If this is your first time setting up a VPN connection for your account, please contact Lanlogic Support and request that we add VPN permissions for your account. We will just need the email address for your account.

If you have Outlook 2003 and XP SP2, you do not need to use a VPN connection to connect to your Exchange Server. You can configure Outlook to connect using RPC over HTTP. Please see related article for more information.

If you are a Hosted Exchange customer, we can provide you with a free copy of Outlook 2003. Just send us an email with your name, and the domain we are hosting for you, and we'll send you instructions to download it.

Click on Start > Settings > Network Connections and select New Connection Wizard.
Click Next on the Connection Wizard
Select “Connect to the network at my workplace” and click Next
Select “Virtual Private Network connection” and click Next

Set up a VPN connection with Windows Vista

Ted Johnson — Thu, 20 Mar 2008 08:43:00 GMT

Abstract:

How to set up your VPN connection to the Lanlogic Hosted Exchange network

1. Click on Start, Control Panel, then Network and Sharing Center.

2. On the left hand side under Tasks, click on Set up a connection or network.

3. This will launch the Set up a connection or network wizard.

NOTE: These instructions assume that you have a linux site and have requested that mysql be enabled for your site. If this is not the case, please send an email to support@lanlogic.com requesting mysql be turned on for your site.

1. Log into the control panel for your site. This will be listed in your welcome message. http://lh7.lanlogic.net.

2. Click on shortcuts.

How to backup a sharepoint site using Office Sharepoint Designer 2007

Natalie Polanco — Wed, 27 Feb 2008 02:16:00 GMT

Abstract:

Backing up a Web site creates a content migration package, or .cmp file. When you back up a Web site, you can choose to back up either the top-level Web site or the top-level Web site and any subsites. The backup file that you create includes list or library content, security settings, user information, navigation, customizations, and personalizations (such as views, site templates, and content types). The backup file does not include workflows, alerts, and properties stored at the site collection level.

To back up a site, you must have administrator permissions for that site, but you do not require administrative access to the server that is running Windows SharePoint Services 3.0.

On the File menu, click Open Site.
In the Open Site dialog box, type in the name of your sharepoint site, and then click Open. For example this might be http://sharepoint.domainname.com or http://portal.domainname.com.
When prompted for your username and password, fill that information in. This is the same email address and password used when accessing Outlook Web Access. Click OK.
Once the the site is loaded, click on the Site menu, point to Administration, and then click Backup Web Site.
In the Backup Web Site dialog box, to include all subsites of the current Web site in the backup, select the Include subsites in archive check box.
If the current Web site is low on available storage space, click Advanced, enter a new location, and then click OK.
In the Backup Web Site dialog box, click OK.
In the File Save dialog box, select the location where you want to store the .cmp file.

How to add a user mailbox in Hosted Exchange

Amy Thomatis — Tue, 09 Oct 2007 07:23:00 GMT

Abstract:

1. In a web browser, go to https://cp.myhostedexchange.com. Log in as the Organization administrator, using the admin username and password provided to you in your welcome message.

http://www.register-sld.com/transfer.html to initiate the transfer to our partner company Nestegg LLC.

3. Approve the transfer using the authorization code you received from your current registrar in response to an email to the administrative contact sent from Nestegg.

You will need to renew the domain for one year with Lanlogic in order to complete this registrar transfer.

Add a mailbox alias

Amy Thomatis — Mon, 16 Jul 2007 06:10:00 GMT

Abstract:

An Email alias is not a separate email account, but rather an address that points to an actual email account on your domain. Many customers use aliases such as "info@theirdomain.com" or a variation on their full name (joe@, joedoe@, jdoe@, joseph@). Mail sent to an alias is delivered to the email account on which it is set up.

Adding aliases in Ensim Control Panel

Log into Ensim Control Panel (http://cp.myhostedexchange.com with an admin account for your domain)
Click on “List users”
Select the user you want to add an alias for
Select “User Actions”
Click on “Manage Email Addresses”

What is the maximum size email attachment that I can send?

Natalie Polanco — Thu, 05 Jul 2007 05:33:00 GMT

Abstract:

We limit email attachment sizes within our Hosted Exchange service to 20MB. Many other mail servers limit attachment sizes further, so we generally recommend that email attachments be under 2MB in size.

If you frequently need to send or receive large attachments, then you may want to consider setting up your own FTP site. Alternatively, there are services on the internet that allow for the sending/receiving of large files. You can find these by doing the following Google search

send large email attachments

Set up Windows Mail to access your Shared Exchange mailbox via POP3

Ted Johnson — Thu, 28 Jun 2007 05:50:00 GMT

Abstract:

Windows Vista comes with an updated version of Outlook Express called Windows Mail. You can use it to access your Shared Exchange mailbox as a POP3 client.

1. Launch Windows Mail and go to Tools> Accounts

2. Click on the Add button and select E-mail Account then click next

3. &nbs

Set up Windows Mail to access your Shared Exchange mailbox via IMAP

Ted Johnson — Thu, 28 Jun 2007 05:49:00 GMT

Abstract:

Windows Vista comes with an updated version of Outlook Express called Windows Mail. You can use it to access your Shared Exchange mailbox as a POP3 client.

1. Launch Windows Mail and go to Tools> Accounts

2. Click on the Add button and select E-mail Account then click next

3. &nbs

Granting Send-As or Send-On-Behalf Permissions

Ted Johnson — Thu, 28 Jun 2007 04:40:00 GMT

Abstract:

Enabling Send-as or Send-on-Behalf Permissions

1. Log into the web-based user Control Panel at http://cp.myhostedexchange.com with your email address and password.

2. Click on the “mailbox rights delegation” icon in the second row.

www.yahoo.com) from your device. If that doesn't work, then contact your wireless provider, because your data connection is not available. If you can get out to internet sites, you probably just need to reset the Good software. Here are instructions for doing that.

On your wireless device, go into Good Preferences | About Good Mobile Messaging
Type in “debug” without quotes. You will not see the text on the screen as you type, but it will open a hidden command prompt.
When a command prompt window opens, type in “reprov” without quotes and press the enter key.
You will be prompted that this will erase all data from the handheld. This only refers to data synced with the Good software. Type in “yes” without quotes and press the enter key.
Your device will restart and the Good software will resync all of your emails/calendar/contacts/etc.

Import data in Microsoft Outlook

Natalie Polanco — Mon, 14 May 2007 07:56:00 GMT

Abstract:

How to import data in Outlook

This is very useful when you are looking to import mail/contacts/calendars from another email service. You can import all Outlook data if required as well.

For Outlook 2000 and 2002(XP)

1. On the File menu, click Import and Export. If the menu item is not available, hover your pointer over the chevrons at the bottom of the menu, and then click Import and Export.

2. Click Import from another program or file, and then click Next.

3. Select Personal Folder File (.pst) , and then click Next.

4. Specify file name you wish to import data from. If you are importing this data from another Outlook profile, the default location for Windows XP is c:\documents and settings\username\local settings\application data\microsoft\outlook. Click Next.

5. Select the folder you wish the data to be imported from.

6. Click Finish.

For Outlook 2003 and 2007

1. On the File menu, click Import and Export. If the menu item is not available, hover your pointer over the chevrons at the bottom of the menu and then click Import and Export.

2. Click Import from another program or file, and click Next.

3. Select Personal Folder File (.pst) , and then click Next.

4. Specify file name you wish to import data from, and then click Next.

5. Select the folder you wish the data to be imported from. If you are importing this data from another Outlook profile, the default location for Windows XP is c:\documents and settings\username\local settings\application data\microsoft\outlook. Click Next.

6. Click Finish.

Export data in Microsoft Outlook

Natalie Polanco — Mon, 14 May 2007 07:47:00 GMT

Abstract:

How to export data in Outlook

Exporting data in outlook is a very useful too for making partial or complete backups of your mailbox. Here are the steps on how to perform this function.

For Outlook 2000

1. On the File menu, click Import and Export. If the menu item is not available, hover your pointer over the chevrons at the bottom of the menu and then click Import and Export.

2. Click Export to a file, and then click Next.

3. Select Personal Folder File (.pst), and then click Next.

4. Seelct the folder you wish to export, making sure to select Include Subfolders if making a full backup of your mailbox, then click Next.

5. In Save exported file as type the name of the file to which you wish the data to be exported.

6. Click Finish.

For Outlook 2003/2003/2007

1. On the File menu, click Import and Export. If the menu item is not available, hover your pointer over the chevrons at the bottom of the menu and then click Import and Export.

2. Click Export to a file, and then click Next.

3. Select Personal Flder File (.pst), and then click Next.

4. Select the folder you wish to export, making sure to select Include Subfolders if making a full backup of your mailbox, then click Next.

5. Choose file name you wish the data to be exported.

6. Click Finish.

NOTE: Outlook 2007 .pst files are not backwards compatible. You cannot import this file into any other version of Outlook.

Create new Contacts in the Global Address List (GAL) in Exchange

Natalie Polanco — Mon, 14 May 2007 05:46:00 GMT

Abstract:

How do I create new Contacts in the Global Address List (GAL) in Exchange?

1. Login to the control panel as an admin at http://cp.myhostedexchange.com.

2. On the left hand side, click on External Contacts.

3. Click on add external contact.

4. Fill out all appropriate information.

In the name field, type out the first and last name of the contact.
In the display name field, type out the name you wish to show in the Global Address List.
In the email address field, type in the full email address of the person you wish to add.
In the contact alias field, select an alias for the person. For example, it can be firstnamelastname, or firstname. This cannot contain spaces or special characters.
If you check the box for mapi rich text, users can receive email in rich text format. Rich text format makes it possible to display text with formatting such as special fonts, font styles (such as bold and italic), and paragraph indents and margins. If this option is not selected, users can receive email in plain text format only. Plain text format is limited in that it cannot contain any formatting. Plain text is the most portable format because it is supported by nearly every application on every machine.

5. Click Add.

NOTE: Please allow at least 4 hours for this to show up in your address book. It will be immediately available via Outlook Web Access but your offline address book will not update immediately.

Resource Scheduling in Outlook

Amy Thomatis — Wed, 18 Apr 2007 09:03:00 GMT

Abstract:

To create a resource mailbox such as a conference room schedule, please do the following:

Create a new mailbox for the resource using the following directions. http://www.lanlogic.net/support/docs/article.aspx?id=10043

Configure a new Outlook profile for this resource mailbox. Use these directions to complete this step. http://www.lanlogic.net/support/docs/article.aspx?id=10007 .

Once you are in the newly created Outlook profile for the resource mailbox, go to the Tools menu, then to Options. Click on Calendar Options, then on Resource Scheduling.

Set up Activesync 4.1 on Windows Mobile 5.0 device

Collecting Information (this is an important step!)

Open Internet Explorer
Go to http://cp.myhostedexchange.com
Log in with your email address and password
Click on the “View Configuration” icon. If you do not see this icon when you log in, your account is set up as an administrator. In this case, click on List Users, select your user account from the list, and click on autologin. Then you will see "View Configuration"
Find “Login info

Steps you need to take : Overview

Amy Thomatis — Fri, 09 Mar 2007 04:22:00 GMT

Abstract:

Steps you need to take : Overview

It is important that these steps be applied in order, as designated by the step numbers.

Step

Action

Step 1: Recommendations to minimize the impact

We highly recommend that these 3 steps be taken before completing steps 2-4.

Ultimately, individual calendar owners are the only ones who can validate that calendars are correct or not. To minimize confusion during the DST shift, follow these simple steps:

When organizing a meeting during the extended DST period, type the correct meeting time in the subject line or body of the message (for example, "Project planning meeting at 8:30 A.M Pacific".).
Consider any appointments and meetings in the extended DST period to be suspect. When in doubt, verify the correct time with the organizer.
Consider printing out your weekly calendars during the extended DST period prior to applying the Windows patch containing the updated time zone definitions and running the Outlook Time Zone Update tool so that you can keep track of which meetings were scheduled before and after you run the tool.
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Step 2: Update your Operating System and Applications

Amy Thomatis — Fri, 09 Mar 2007 04:18:00 GMT
Abstract:
Step 2: Update Operating System and Mail applications

Note: Please make sure you have reviewed the suggestions in Step 1, and we highly recommend that you implement them.
The second step to deal with the DST issue is to update your Operating System and Mail clients with all critical patches on EVERY computer from which you access your calendar.
Windows Instructions
You can access critical updates by going to http://windowsupdate.microsoft.com and clicking on the "Express" updates button or, from Internet Explorer, by clicking on: Tools> Windows Update which will take you to the same site. Please be sure to allow extra time for this since update since all Microsoft users will be performing this action. It is important that you also update any other machines that you use to connect to your Exchange mailbox over the web. Machines that have not been patched will not display appointments at the correct time.
For detailed information about using Windows Update, and for turning on Automatic Updates if you choose to do so, please visit http://www.microsoft.com/athome/security/update/msupdate_keep_current.mspx.

Mac Instructions
The update for Apple Macintosh machines is available through the Apple software update application http://docs.info.apple.com/article.html?artnum=106704.
Step 3: Apply Updates to Mobile Devices

Amy Thomatis — Fri, 09 Mar 2007 04:17:00 GMT
Abstract:
Step3: Update Mobile Devices

Note: Please make sure you have completed steps 1 and 2 prior to completing these updates. When finished, please move on to step 4 if you use Outlook on any of your computers.

Windows Mobile 5
1. Using the Internet Explorer Mobile browser on your device, go to http://www.microsoft.com/windowsmobile/defa
Step 4: Run the Time Zone Date Tool for Outlook Users

Amy Thomatis — Fri, 09 Mar 2007 04:16:00 GMT
Abstract:
Please make sure you have completed steps 1-3 before doing this step. This tool should not be run until everything else has been updated.
Do not due this step until the week of March 5th, so that we have time to get your mail server updated.
If you do not use Outlook, you do not need to complete this step.

Step 4: Run the Time Zone Date Update Tool for Outlook users

Add public folder contacts to your Good Mobile Messaging device

GoodLink is now called Good Mobile Messaging.

Prior to adding a contacts public folder to your Good device, the public folder must exist and you must have permissions to it.
On your Good Mobile Messaging device, select "Preferences"
Scroll down and select "Public Folders - Contacts"
You can share your e-mail, calendar, tasks, notes, and journal with other Outlook users as long as you both are using a Microsoft Exchange Server in the same organization.
To share any other folder other than the Inbox, Contacts, Calendar, Notes, or Journal, you must share permissions on the folder you want to share and each folder that is higher in the folder hierarchy. For example, to give another person access to a folder that is under Inbox in your mailbox, you must grant permissions to the Mailbox, Inbox, and the subfolder. Even though it might appear you're granting the other person access to more folders than you want, only the items in the Inbox subfolder will be available.
Share a folder in Outlook 2003
1. Right-click Mailbox - your name, and then click Sharing.
Downloading and installing GroupCal

Open Safari
Go to http://www.snerdware.com/groupcal/
Download the latest version of GroupCal.

Configure Outlook 2003 to use RPC over HTTP (manual instructions)

Amy Thomatis — Thu, 04 Jan 2007 05:51:00 GMT
Abstract:
Computer MUST have XP SP2 and Outlook 2003 in order to connect using RPC over HTTP. If you run the Desktop Outlook Setup tool, this setting will be set for you (assuming the box is checked). These are the manual instructions.
Open Outlook 2003
Click on Tools | E-Mail Accounts
Choose View or Change Existing E-Mail Accounts and click Next
Click on Microsoft Exchange Server and click the Change button
Verify that your Exchange server i

Check your disk usage with Microsoft Entourage 2004

Amy Thomatis — Fri, 10 Nov 2006 02:23:00 GMT
Abstract:
Check your disk usage with Microsoft Entourage 2004
Microsoft Entourage 2004 allows you to check how much data you are storing in your Exchange mailbox.
Note: This feature requires Microsoft Entourage 2004 Service Pack 2 (SP2).
1. Click once on your Exchange account in the folder list.

2. Choose Edit > Folder Properties.

3. Select the “Storage” tab. It may take a few moments while Entourage loads the usage information from your account.

Attachments are often a culprit when it comes to excess disk usage. Deleting or archiving attachments from your sent items and inbox is an easy way to reduce your mailbox usage.
If the amount of disk space that your organization is using gets to 10GB or more and you expect that usage to remain consistent or grow, please contact us to discuss being migrated to a dedicated server. This option may be less expensive when disk usage gets that high.
For more information, please see related articles.

Can I remove an account from "All Users" in the Global Address List?

Amy Thomatis — Fri, 13 Oct 2006 05:17:00 GMT
Abstract:
Can I remove an account from "All Users" in the Global Address List?
No, any user who needs to be able to log in and receive email must be a member of the "All Users" group. If you need to be able to send an email to a subset of "All Users", you can set up a new distribution list. See related article for instructions.

Why are messages, appointments and/or meetings showing the wrong time?

Amy Thomatis — Fri, 13 Oct 2006 04:08:00 GMT
Abstract:
Why are messages, appointments and/or meetings showing the wrong time?

In order for the time of an appointment or meeting invitation to be reflected properly, settings in Windows and in Outlook must be correct and they must match.

In Windows
Go to Start | Control Panel, Date and Time
How to recover deleted items in Outlook

When you delete items from your mailbox using Outlook, they are first transferred to your Deleted Items folder. Check there first for the items you are looking for.
If the item has already been removed from your deleted items folder, you can check the deleted items retention queue. After an item is removed from the Deleted Items folder, it is recoverable within 7 days of being deleted. This provides a measu

Configure Outlook 2003 to use RPC over HTTP (manual instructions)

Check your disk usage with Microsoft Entourage 2004

Can I remove an account from "All Users" in the Global Address List?

Why are messages, appointments and/or meetings showing the wrong time?

Lanlogic.Net KB

Using the Slingshot Attachment Manager Plug-In for the First Time

How to setup and activate your blackberry through the control panel

Setting up the iPhone version 2.0 to Sync with Exchange via ActiveSync

iPhone Settings for software version 1.1

Open Shared Mailbox/Calendar/Contacts

Change your Shared Exchange password

Set Up Mailbox Archiving in Outlook 2003

Configure Entourage to open your Shared Exchange mailbox

Open your Shared Exchange mailbox using Outlook

Create a public folder using Outlook

Erase Personal Data, Hard Reset

How to delete individual entries in nk2 file, or the whole file

Create a VPN connection with Windows XP

Set up a VPN connection with Windows Vista

How to backup a sharepoint site using Office Sharepoint Designer 2007

How to add a user mailbox in Hosted Exchange

Add a mailbox alias

What is the maximum size email attachment that I can send?

Set up Windows Mail to access your Shared Exchange mailbox via POP3

Set up Windows Mail to access your Shared Exchange mailbox via IMAP

Granting Send-As or Send-On-Behalf Permissions

Import data in Microsoft Outlook

Export data in Microsoft Outlook

Create new Contacts in the Global Address List (GAL) in Exchange

Resource Scheduling in Outlook

Steps you need to take : Overview

Step 2: Update your Operating System and Applications

Step 3: Apply Updates to Mobile Devices

Step 4: Run the Time Zone Date Tool for Outlook Users